Refund policy

Last updated 2026-10-27

Tiers are one-time purchases processed by Square.

How to ask for a refund

Send a request through our contact form with the topic "Refund request". Include the email you used at checkout and, if you have it, the date of your purchase. We review every request individually and reply by email.

If a refund is approved

• It's issued through Square to the card or payment method you used. Your bank or card issuer controls how long it takes to appear.
• Access to the refunded tier ends when the refund is processed.

Chargebacks

If you dispute a charge with your bank, access to that tier is paused while the dispute is open. Contacting us first is usually faster.

Nothing in this policy limits any rights you have under applicable law.